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Alternatively you may find your response in our Frequently Asked Questions.
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In the unlikely event of a complaint, please see our “complaints” page. (All complaints will be responded to within 3 working days as outlined in our complaints policy).
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We are a credit broker not a lender. We do not charge our customers a fee for providing this service. No one from Money Pup will ever contact you by email or phone and ask you to send us money.
*All loans are subject to lenders requirements and approval.
** We will not perform a credit check, lenders will complete a soft search when assessing your eligibility for a loan. If you accept a lender’s loan offer, they will perform a hard credit search. We don’t charge a fee but there might be a charge from some lenders within our network.
***All providers offer a minimum free 14 day trial, followed by a monthly cost of £10-£35. We receive an introducers fee for this service. We are unable to tell you which provider you will be referred to in advance of your application.
Money Pup is a registered trading name of Mindflow Marketing Ltd, registered in England and Wales under company number 09645483, with a registered office address of 7 Bell Yard, London, WC2A 2JR. Mindflow Marketing Ltd is an Appointed Representative authorised and regulated by the Financial Conduct Authority under registration number (770925) and licenced by the Information Commissioner’s Office (ZA232696).
Mindflow Marketing Ltd is an Appointed Representative of Maintain Marketing Ltd registered in England and Wales under company number 09829835, with a registered office address of Bayside Business Centre, Sovereign Business Park, Willis Way, Poole, Dorset, England, BH15 3TB. Maintain Marketing Ltd is authorised and regulated by the Financial Conduct Authority (727520) and licenced by the Information Commissioner’s Office (ZA202297).
*Warning: Late repayment can cause you serious money problems. For help, go to www.moneyhelper.org.uk/en*