FAQ

We are feeling confident that the answer to your question is below. However if not you can get in touch and we will be sure to help.

What service do you provide?
We allow customers to access to a large panel of short-term lenders through our application form. We are not a lender and don’t directly offer loans. There is absolutely no charge to use the service and during your application you will be under no obligation to accept a loan.
Will you run a credit check on me?
We do not run any credit checks on you however most of our lenders will.
What is APR and what does it mean for me?
APR stands for Annual Percentage Rate, which represents the cost of a loan over one year. APR can be helpful for customers to compare similar loans to see which is more suitable for them. The APR is a helpful tool for comparing loans, but the Total Cost of Credit is a very useful way to work out the total amount you will have to repay!
How long does it take to apply and receive my funds?
You complete the online application form and click ‘Apply’. We take your details; run them through our panel of lenders and a few moments later we will let you know whether or not you have been accepted for a loan. If you have, we will forward you to the lender’s website to complete your application and if approved you get your cash.
Can I cancel my loan?
You can cancel your loan before it has been paid out by contacting the lender directly. If you change your mind after a few days or weeks, it will be down to the cancellation policy of the lender as to whether they will charge you to repay early and will depend upon how long you have had the loan for.
How much can I borrow?
We can help you find between £100 and £5000. How much you can borrow will be specific to the lender that accepts your application.
What are the eligibility criteria?
If you are over 18 years of age, live in the UK, have a UK bank account and a regular source of income.
Why do you need my personal information?
We require your personal information in order to present your application to our panel of lenders so they are able to make an accurate judgment about whether they are interested in lending to you and to assess your ability to re-pay a loan.
How soon could I receive my funds?
If you make your loan application and a lender accepts, you could receive your money the same day. The time a loan takes to get paid out can vary from Lender to Lender. You should always confirm this with the lender directly.
How will I receive my funds?
Typically a personal loan will be transferred electronically into your account via electronic transfer.
How can I payback my loan?
In most instances payments will be automatically debited from your account on the agreed re-payment date. This means that all you need to do is ensure that you have the correct funds in your account and your lender will do the rest.
What should I do if I have problems repaying?
If you have any issues regarding the re-payment of your loan you must contact your lender in the first instance. They will be able to discuss any options that you have moving forward and offer advice about how you can re-pay what you owe.
What is your representative APR?
Representative Example: If you borrow £500 over 6 months at a rate of 25.5% per annum (variable) with a representative 46.19% APR you will make 6 monthly payments of £92.96, repaying £557.76 in total. Money Pup is a licensed credit broker not a lender.

Have I answered
your question?

We are a credit broker not a lender. We do not charge our customers a fee for providing this service. No one from Money Pup will ever contact you by email or phone and ask you to send us money.

*All loans are subject to lenders requirements and approval.

** We will not perform a credit check, lenders will complete a soft search when assessing your eligibility for a loan. If you accept a lender’s loan offer, they will perform a hard credit search. We don’t charge a fee but there might be a charge from some lenders within our network.

***All providers offer a minimum free 14 day trial, followed by a monthly cost of £10-£35. We receive an introducers fee for this service. We are unable to tell you which provider you will be referred to in advance of your application.

Money Pup is a registered trading name of Mindflow Marketing Ltd, registered in England and Wales under company number 09645483, with a registered office address of 7 Bell Yard, London, WC2A 2JR. Mindflow Marketing Ltd is an Appointed Representative authorised and regulated by the Financial Conduct Authority under registration number (770925) and licenced by the Information Commissioner’s Office (ZA232696).

Mindflow Marketing Ltd is an Appointed Representative of Maintain Marketing Ltd registered in England and Wales under company number 09829835, with a registered office address of Bayside Business Centre, Sovereign Business Park, Willis Way, Poole, Dorset, England, BH15 3TB. Maintain Marketing Ltd is authorised and regulated by the Financial Conduct Authority (727520) and licenced by the Information Commissioner’s Office (ZA202297).

*Warning: Late repayment can cause you serious money problems. For help, go to www.moneyhelper.org.uk/en*

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